KARACHI DRESS Online Refund Policy

At KARACHI DRESS Online, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our refund policy is designed to address any concerns related to your purchases.

Eligibility for Refunds

1. Defective or Damaged Products:
   • If you receive a defective or damaged product, you are eligible for a Replace /Refund
   • Please notify us within 3 days of receiving the item.
2. Wrong Product Delivered:
   • If the product delivered does not match your order, you can request a refund or replacement.
3. Change of Mind:
   • Refunds for “change of mind” are  applicable.

 Refund Process

1. Initiating a Refund Request:
   • For refund requests, reach out via our social media pages, WhatsApp us at +971505400376 or email RETURN@KARACHIDRESS.COM  
   • Include your order number, reason for refund, and any supporting phot Inspection and Approval:
2. • Once we receive the product, our team will inspect it within 5 business days.
   • If approved, the refund process will be initiated.
   • Shipping charges will not be refunded.

Refund Timeline

• Refunds will be processed within 7-10 business days after approval.
• The amount will be credited to your Via IBFT.

Non-Refundable Items

The following items are non-refundable:

• Products purchased during a sale or promotion.
• Items damaged due to misuse or negligence.

Contact Us

For further assistance, feel free to reach out to us through social media at +971505400376 or email us at RETURN@KARACHIDRESS.COM